Sentiment analysis
Companies struggle every day to track support tickets, tweets, product reviews, and more to manually determine the overall sentiment of their customers. This is a herculean—if not impossible—task to conduct manually at scale. This application uses a sentiment analysis model to assess the general vibe of each provided support ticket: Is the user happy or unhappy? The application also provides a separate dashboard to track overall trends in sentiment over time to monitor for changes.
Use cases
Sentiment Analysis
Resources
Zero-Shot
PostgreSQL
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